A New Jersey bridal store owner has been arrested after multiple customers allegedly paid forweddingdresses but never received them.

AMaplewood Police statementsaid the victims reported they had purchased and paid for wedding dresses dating back to August 2022. They alleged they never got the gowns and claimed they stopped receiving any communication with the business, police said.

Mayers was arrested on March 22 and transported to Essex County Jail. Thebridal store owner has pleaded not guiltyand was released on bail, NJ.com reported.

One of the Maplewood Bridal customers who never got herwedding dress is Deborah McNeese, who told local outlet ABC 7: “She’s [Mayers] going to be held accountable.”

Maplewood Bridal in New Jersey.Google Maps

Maplewood Bridal, located at 1611 Springfield Avenue

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PEOPLE has reached out to Maplewood Bridal for comment.

The business' website displays multiple five-star reviews of its service, however, there are a series ofone-star Google reviewsthat allege dresses never arrived and messages were never answered.

“I have been calling to get an update on my dress but when I do the mailbox is full and no one answers. I have sent multiple texts, emails and notes,” according to one post on the Google site.

Wedding dress.Getty Images

Wedding dress

Multiple messages are also shared on Maplewood Bridal’s social media posts, alleging customers were unable to contact the business about issues with their purchases.

PEOPLE has contacted Essex County Prosecutor’s Office for comment.

source: people.com