Dell is being take to court in California over the company ’s title that its Alienware Area 51m - R1 gaming laptops can be upgraded .
In his lawsuit , Robert Felter claimed Dell misled client about the upgradability of its Area-51 m gaming laptops after the company betray to offer replacement voice that would leave user to promote their CPUs and GPUs with next - gen factor .
The Alienware Area-51mwas first harbinger back at CES 2019andreleased later that class . It was a major launching for Dell / Alienware , because it usher in a brand new design terminology for the company ’s gaming laptops along with some big promises about the arrangement ’s upgradability .
Dell heavily agitate the Area-51 M ’s upgradability as a solution to aid extend the life of the machine by making it potential to append quicker and more powerful piece situation - purchase , including critical components like central processor and GPUs , which are often very unmanageable or sometimes impossible to do in your average laptop .
When Intel released its tenth - gen CPUs that featured a new Z490 chipset , Area-51 m owner like Felter who were stuck with one-time ninth - gen chips from Intel became discomfited when Dell did not put up an upgrade path to Intel ’s new tenth - gen chips .
Dell created its own proprietary Dell Graphics Form Factor ( DGFF ) to affirm the use of what were current - gen Nvidia GPUs at the prison term , but the company could n’t provide raise to Nvidia ’s more hefty RTX 20 - series Super cards that arrive out the undermentioned year . Dell told Gizmodoat the time that , “ Due to generational departure of the new Super cards , we are not able to extend support beyond the propagation of GPU the Area-51 m R1 was designed for . ”
The suit also aver that because major OEMs like Dell often have sophisticated knowledge of product roadmaps from constituent Maker like Intel , Dell may have known that Intel ’s upcoming processor would not be compatible with the chipsets on motherboards useable at that fourth dimension .
However , at launch , Dell only specified the ability to upgrade C.P.U. to new parts from the same contemporaries , with the pick of upgradable C.P.U. crest out with an i9 - 9900 K microchip . The society also did not explicitly promise rise to succeeding - gen GPUs .
Currently , Felter is seeking to enlarge the lawsuit into a class - action filing cover residents in nine province ( California , Arizona , Alaska , Hawaii , Idaho , Montana , Nevada , Oregon , and Washington ) , and is attempt damages for deceitful deception .
Wherever the fault lies in this situation , this is a really great reminder that everyone should take call about a laptop ’s upgradability with a heavy dose of disbelief , as the tops compact nature of laptop design often ca-ca it extremely hard to replace and install major new constituent like CPUs and GPUs later in a product ’s lifecycle .
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