Comcast is launch a newtechnician trackerthrough its MyAccount app , which let you keep an eye on where the Comcast technician that ’s say to be at your house actually is . Waiting around for the cable guy to show up is a total pain in the butt and a huge waste of time . I never thought I ’d say this , but give thanks you Comcast .
The new tracker is launching as a trial in Boston , and it basically works exactly the manner this should have worked forever . When your tech is about 30 minutes aside , you ’ll get an alerting on your phone . So that stand for you do n’t have to be expect by the door for the entirety of an engagement window for the cable guy to show up .
If the trial goes well , the troupe will establish the serve to all of its users in 2015 . Comcast hasa dreadful track recordwhen it come to customer religious service , so it ’s refreshing to see it do something nice for a alteration . [ Comcast ]
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